Member Service

Basic Plan: Features and Limitations

Mytheast offers a basic account that is entirely free. This Basic Plan is designed to let everyone explore Mytheast at their own pace, helping you determine whether our platform meets your needs.

With the Basic Plan, you'll have access to nearly all features without any time constraints. However, it does come with certain limitations compared to our paid plans.

Hotspots
With the Basic Plan, you can create a complete walkthrough tour. However, you cannot add hotspots. Your visitors will only be able to view the photos and navigate between them using the thumbnail bar.

Audio
The ability to upload and integrate audio into tours is not available with the basic account. These features require a PRO subscription.

Sharing & Embedding
You can share or embed your tours, but this can only be done after receiving approval from the administrator. To share or embed a fully functional tour that includes hotspots and audio, you will need to upgrade to a Pro or School plan.

Monetization Opportunities
With the Basic Plan, you can earn revenue through advertising and by enabling a tip feature. Additionally, you can sell or rent out your panoramic content to generate income.

Downgrading from Pro or School Plan
If you decide to cancel a paid plan and switch to the Basic Plan, please refer to this article to see which features will become restricted or hidden.

User Upload Rights and Content Management

Mytheast reserves the right to use and edit files uploaded by users. This includes the ability to incorporate advertisements and review uploaded content. We also maintain the authority to prohibit the publication of any material that violates Mytheast's Content Guidelines, ensuring a safe and respectful environment for all users.

Content Guidelines

Our Content Guidelines are applicable to everyone globally and cover all forms of content, including those generated by AI. Content that is prohibited includes:

- Coordinating Harm and Encouraging Crime
- Dangerous Organizations and Individuals
- Fraud, Scams, and Misleading Practices
- Restricted Goods and Services
- Violence and Incitement
- Adult Sexual Exploitation
- Bullying and Harassment
- Child Sexual Exploitation, Abuse, and Nudity
- Human Exploitation
- Suicide, Self-Harm, and Eating Disorders
- Adult Nudity and Sexual Activities
- Adult Sexual Solicitation and Explicit Language
- Hate Speech
- Violations of Privacy
- Violent and Graphic Material
- Account Integrity
- Authentic Identity Representation
- Cybersecurity
- Inauthentic Activities
- Memorialization
- Misinformation
- Spam
- Infringement of Third-Party Intellectual Property
- Misuse of Mytheast’s Intellectual Property and Licenses
- Enhanced Protection for Minors
- Locally Prohibited Content, Products, or Services
- User Requests